Last night, Basingstoke Sports Centre was proudly awarded ‘Specialist Store of the Year’ from Festival Place at a glitzy ceremony in Las Iguanas, Basingstoke. The Gold Awards are an annual competition where retailers in the shopping centre are voted for in a variety of categories. Having previously won the ‘Service with a Smile Award’ in 2016, the Trust was stunned at winning a second category, becoming one of only a few retailers to win a category in consecutive years.

In an email to Trust staff, Chief Executive James Starbuck wrote: “This really is great news – thanks to everyone for your continued effort in providing the high levels of customer service that we aspire to.  Visitors are consistently wowed at the facilities we provide, their presentation, the high standards of cleanliness and the interaction between customers and staff.  We should be rightly proud of what we achieve together”.

Reception Manager Annie Moynihan noted that the event was exceptionally well organised, with great food and a fabulous moral throughout the evening. Annie attended alongside Assistant Reception Manager Chris Telford and Party Administrator Alicia Mackrell, who proudly collected the trophy upon winning the category. “This is a great achievement, and everyone should be really proud of what we have achieved”. 

For more information on the Gold Awards, visit festivalplace.co.uk