Important Customer Update for Changes from Monday 19 July 2021
We hope that you, your family and friends are keeping well.
Following the most recent announcement by the Prime Minister, we are delighted to be able to bring back more of the activities you love as well as increasing the number of spaces in our pools, gym sessions and classes. From Monday 19th July we are also extending our opening hours, opening at the earlier time of 6:30am in Shape during weekdays and closing at the later time of 9pm in Evolve, Monday to Thursday. There are no changes to opening hours at weekends.
Although legal restrictions are being removed, your safety and that of our teams is paramount. We are therefore taking a balanced approach to open up more activities whilst ensuring the environment remains safe. Please note that our robust cleaning programmes will remain in place. Therefore, we ask you to continue to adhere to the following safety measures for the health, safety and enjoyment of everyone visiting our facilities:
- Face masks must be worn (unless exempt) except when participating in your activity
- Use the blue roll and anti-bacterial spray provided to wipe down equipment after use
- Use the provided hand sanitising stations regularly
- Maintain social distancing where possible and be aware of others around you
- Continue to book all your activities through our website or using your bst app. Using your App is the quickest and easiest way to book your chosen activities and it can be downloaded from the Play Store (Android) or App Store (Apple device) by searching for “Basingstoke Sports Trust”. Our App also gives you access to new workouts, timetables, news, updates, challenges and links to all your fitness tracking apps! Bookings can also be made by telephoning/visiting Reception.
- Please remember not to arrive more than 10 minutes prior to your booked activity
- Swimmers are encouraged to arrive ‘beach ready’.
As part of this further re-opening, we can also confirm that from Monday 19 July:
- The Health Spa will reopen at the following times:
Monday to Wednesday 07:00 to 16:00 and 17:30 to 21:00
Thursday and Friday 07:00 to 16:00 and 17:30 to 20:00
Saturday 08:00 to 09:00 and 11:30 to 17:00
Sunday 08:00 to 18:00
- Class sizes are being increased by approximately 50% (we hope to move to 100% in September) Please check the app or the website as some locations/times have changed!
- Swimming pool lockers, showers and hairdryers will be available
- All restrictions on racket sports will be lifted
- Jungle Adventure sessions are being extended to 1 hour
- Five-a-side football bookings available (Walking Football to re-start 17 August).
Should you experience any Covid-19 symptoms and/or generally feel unwell, please DO NOT attend the facility. Please seek medical advice and follow NHS guidance.
We’re really excited to be able to make more activities and more spaces available whilst continuing to provide reassurance to customers that our facilities remain a safe place to visit. We can’t wait to see you and hope that more of our customers will feel confident to re-start their activities from next week!
Members who require their membership reactivating, please contact Membership Admin on 01256 302215 or email [email protected]
Very best wishes from all the Team at BST.