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bstFitness, Newbury Is Temporarily Closed Due To Tier 4 Restrictions

Dear Member,

In what continues to be a most dreadful year for everyone, we now find ourselves in Tier 4 along with the restrictions this brings.  Consequently, we were forced to close bstFitness from Sunday 20 December 2020.

We hope that this closure is a short-term, temporary measure and we eagerly await the review of the Tiers, which we believe is currently due to take place on 30th December.

As there are less than 10 working days before your next direct debit is due, we are unable to alter the amount of the payment.  However, we would urge you not to cancel the direct debit at your bank.

We will make sure that you are not charged for any period the Club is closed and will reduce the direct debit due on 1 February 2021 to account for any time the Club has not been open.  Paid Upfront memberships will be extended for any period of closure too.

As we don’t schedule swimming lessons over the Christmas period, this means that the January direct debit for swim school members remains unaffected.

We will write to all members in advance of 1 February to confirm the details.

Like most businesses finding themselves in Tier 4, we are bitterly upset and frustrated at having to close the Club again.  It’s yet another enormous blow for the charity.  As well as missing our members, almost all the staff now find themselves on furlough again just ahead of Christmas as we attempt to mitigate the charity’s losses as far as possible.

The best way to support the Club and BST right now is not to cancel your direct debit.  Please be patient and allow us to reduce your direct debit in February.  We have been overwhelmed with the support Club members have given us and hope you can continue to bear with us during this next phase.

Thank you for your understanding and ongoing support and we’ll be back in touch once the Tiers have been reviewed.

We will also provide general updates on our social media channels.

As always, should you have any queries, please email us at [email protected] .

With thanks and our very best wishes,

The Team at bstFitness.